Third Party Selling Sites - Metro Radio Arena

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Third Party Selling Sites

Posted on 13 July 2017

Third Party Ticket Re-sale Sites

Whilst re-selling tickets is not illegal or against Arena ticket terms & conditions, re-selling for profit is, and it is particularly upsetting and despicable when large premeditated profits are made from genuine fans.

The Arena is constantly monitoring re-sale sites, and has the power to void any tickets found to be selling at a profit. Arena management together with their ticketing services provider Eventim, have identified an individual site who is re-selling Arena show tickets for a major profit in significant quantities.

We will always strongly advise all patrons to purchase from official venue box offices or ticketing services providers such as Eventim for full protection and satisfaction.

I have bought tickets on a third party site, what could happen?

  • If we have spotted them selling at more than face value they could be voided and admission at the event refused.
  • Your tickets may not be despatched from the seller and you are left out of pocket
  • Your tickets may have been re-sold more than once with the seller requesting duplicate tickets, making yours immediately invalid.
  • If you receive your tickets, and they are lost/stolen, you are not covered for duplicate tickets
  • You may not gain entry if it is an event where photo ID must match the customer name printed on the ticket.

How will I know if they are voided?

All initial purchasers are told by letter and told to refund monies to people they have sold to. Whether they will is your risk.

Will I get my money back on voided tickets?

That is between you and whoever you purchased from, not us.

I've seen tickets on a third party site, should I buy?

Our guidance would be that if you want tickets please wait until nearer the event. Sometimes additional tickets may become available when production, viewing and safety issues are completed. If this happens we will also advertise the fact. We DO NOT recommend any purchases other than from an official outlet.

Who are the Official Box Offices?

Direct from Metro Radio Arena's Box Office, on-line, or by phone via Eventim (0844 493 6666*).

Some other examples are; Ticketmaster – Ticketline - See Tickets - Ents24 – Aloud – Songkick – Amazon - AXS - Ticket Factory – Alt Tickets – Music Glue – Twickets – Crowdsurge – Groupon - Ticketzone

Please contact the Arena if you are unsure and to check if it is legitimate site before you buy on: 0844 493 4567*